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Wood and Slate Gifts - privacy policy

The information on this page explains our privacy policy - what data we collect, how we use it and our responsibilities to comply with relevant data protection regulations.

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What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; whether you consent to cookies together with the date/time and device; we may also store your name, email address, shipping address, phone number and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information you supply (which may include name, email and shipping address); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We also collection information during any direct communications, being where a customer emails or chats with us.

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Why do we collect information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com, as the Data Processor, provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

Beyond this, we do not share your information with 3rd parties.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For further detail on Wix's data processing agreement, click here.

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How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

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How do we use cookies and other tracking tools?

This website uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

We use these cookies:

  • XSRF-TOKEN. Expires when the browser session ends.

  • fedops.logger.defaultOverrides. Expires after 1 minute.

  • hs. Expires when the browser session ends.

  • ssr-caching, Expires after 1 minute.

  • svSession. Expires after approx 60 weeks.

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To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. Using this site implies you have given consent for the collection of information, as described in this notice.

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Disclosure

If you violate our terms and conditions, or if we are required to by law, we may disclose your personal information.

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How you can withdraw your consent:

If you don’t want us to process your data anymore, please contact us at our email address or send us mail to:

Julie Lawrence

33 Wood End

Bluntisham

Cambs

PE28 3LE.

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Corrections:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at our email address or send us mail to:

Julie Lawrence

33 Wood End

Bluntisham

Cambs

PE28 3LE.

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Changes to this Policy

We reserve the right to make changes to this policy at any time, so it is important you review it regularly. If we make a change then we will list this out below, and it will take immediate effect.

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